Majestic Star Casino & Hotel

FAQ's

Q: Do the hotel rooms have:

A:

  • 1. Alarm clocks?
    Yes. Additional wake-up service is available through the hotel operator.

  • 2. Cable TV?
    Yes. The stations include: ABC, CBS, NBC, CNN, ESPN, FOX, PBS, Cartoon Network, Weather Channel, WGN and Pay-Per-View Movie Channels.

  • 3. Coffee pots?
    Yes.

  • 4. Cots?
    Yes, for $12 per night – limited availability.

  • 5. Hairdryers?
    Yes.

  • 6. Irons and ironing boards?
    Yes.

  • 7. Refrigerators?
    Yes, in our mini-suites. Check availability at the front desk.

  • 8. Laundry facilities?
    No, please contact the Bell Desk for dry cleaning and laundry services.

  • 9. Microwaves?
    Yes, in our mini-suites. A microwave is also available in the front lobby.

  • 10. Safes?
    Safe deposit boxes are available at the front desk.

  • 11. TDD/TTY devices?
    Yes.

  • 12. VCR/video game hook ups?
    In the suites but not available in standard rooms.

  • 13. Wheelchair accessible rooms?
    Yes - limited number.

  • 14. In-room internet access?
    Yes.

Q: What is the legal gambling age?

A: Indiana’s legal gambling age is 21 and identification is required.

Q: How old do you have to be to check in to the hotel?

A: You MUST be 21 to check-in and stay at the Majestic Star Hotel.

Q: What is your cancellation policy?

A: In order to receive a full refund, we require 24 hours notice prior to your scheduled arrival date.

Q: Do you allow pets in the hotel?

A: No, except for service animals for people with disabilities.

Q: How do I send or receive a fax at your hotel?

A: The fax number is 1-219-977-1021

Q: Do you provide transportation to and from the airport?

A: No, however shuttles, taxicabs and limousines are available at both the airport and at the hotel.

Q: Does Majestic Star have free parking?

A: Yes, we have both free self-parking lot as well as free valet service at the Casino, with a Key Rewards account.

Q: Do you have a phone line for the hearing impaired?

A: No.

Q: How do I apply for a job with Majestic Star?

A: You can apply online by clicking here.

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